Reviews · Rated 4.8 on Google
One name, over and over.
The interesting thing about the Bestfix reviews isn't the score. It's that they all describe the same engineer, and half of them describe him arriving at a time most firms divert to an answerphone.
4.8★
Rated 4.8 on Google
24/7
Every day of the year
2
Trades, one visit
1
Engineer you'll actually meet
The one people remember
“A lovely guy called Balazs arrived 45 mins later which was past 10 on a Saturday night. He diagnosed the problem, replaced switches and sorted burnt wiring... The cost I thought was extremely reasonable and the service excellent I cannot recommend highly enough”
★★★★★ — Paul Silvester, via Google
In their own words.
01“I had the pleasure of having Balazs come over to fix my kitchen sink... It's rare to find a professional who is not only excellent at their trade but also such a genuinely great person”
02“Balazs was incredibly competent and helped sort out all the problems with my mum's very old central heating system. Communication was excellent and the service friendly and reliable”
03“Balazs very kindly came out for an out of hours call. He was very knowledgeable, could fix the electrical issue affecting my boiler very confidently”
04“The plumber that came out was an absolute delight. Very polite and helpful. He fixed the problem and advised me on further action that will be needed”
What keeps coming up.
Six themes that appear again and again across the Bestfix reviews.
Named, every time
Every review names the same engineer. For a one-person firm that is the point: the person you speak to is the person who turns up.
Out of hours, genuinely
A Saturday night past ten, an out-of-hours call for a boiler fault — the 24/7 claim shows up in the reviews rather than only on the website.
Diagnosis first
Reviewers describe the problem being diagnosed, then the switches and burnt wiring dealt with. The order matters; guessing is what makes jobs expensive.
Both trades
Kitchen sinks, central heating systems and electrical faults affecting boilers all appear in the same set of reviews — written about the same engineer.
Cost people describe as fair
One customer called the cost of a Saturday-night call-out "extremely reasonable". Emergency cover and a shock bill don’t have to arrive together.
Told what happens next
More than one review mentions being advised on the further action needed — not upsold, just told, so the decision stays yours.